Staff

Spoken Languages – Cantonese, Mandarin, Malaysian, & English

With Mercedes-Benz since September of 1989, Star Certified

Interests & Hobbies – Family, Cars, Basketball, Wine Tasting, Social Networking

I have been in the Auto Industry since I joined Rusnak Auto Group in 1990 and have been with Mercedes-Benz for over 25 years. Since Rusnak was where I started and remain after all these years I have had the privilege to assist many clients over & over again with their automobile needs. I look forward to continuing to assist repeat, referral, and new clients to get the vehicle of their dreams.

Mercedes-Benz Certified

Interests & Hobbies – I enjoy Baking, Movies, and Sports

Prior to my career in the automobile business, I was with Nordstrom for nearly 20 years. Those years gave me a vast understanding of the importance of great customer service. Moving to the automotive industry as an Internet Manager in 2000 gave me the opportunity to bring everything I had learned about customer service to a business not always best known for it. I felt I had found my niche. I truly enjoy what I do; working with wonderful clients and the referrals they recommend to me is the best part of my job.

Spoken Languages – English

With Mercedes Benz since 2008 Master Certified

Interests & Hobbies – Golf, Travel, Off-Road Motorcycling, Vintage Car Auctions, Car Shows, Bicycling, Auto & Motorcycle Racing, College Football

I was raised in the automobile business and have spent the last 40 plus years working in the industry I love. I am also a 36-year member of the Pasadena Tournament of Roses where I am a Director and Committee Chairman. It is a pleasure to work at Rusnak/Arcadia. Our commitment to customer service is a top priority and Mercedes Benz is an outstanding product that I take pride in representing. The Mercedes-Benz motto of “The Best or Nothing” is what guides me in the service I provide my clients every day!

Spoken Languages – Cantonese, and English

With Mercedes-Benz since August of 2006, Star Certified

Interests & Hobbies – Family, Music, and Sports

I graduated from Concordia Teacher’s College (Chicago Illinois) and went on to be a professional Musician in the Mid-West for about 12 years. I started in the automobile business selling Mazda and Dodge vehicles in 1988 in Pasadena. Joining Rusnak Auto Group in 1998 was a proud moment. Representing Rusnak and Mercedes-Benz is very fulfilling. Rusnak has been a respected brand in the community for nearly 50 years and Mercedes-Benz products stand for “The Best or Nothing”. It’s a great feeling to assist my clients and there family and friends with their automobile needs.

Spoken Languages – Arabic, and English

Interests & Hobbies – Family, Tennis, Swimming, Cars, and Technology

With Mercedes-Benz since 2004, Master Certified

My career in the automobile business started with designing and coordinating displays for auto shows in Egypt for General Motors. I moved to the U.S. in 1990 and settled in Los Angeles. My first job in the U.S. was with Royal Saudi Embassy as a medical coordinator. I have always enjoyed working with people so I accepted a position at the Good Guys working in sales. For six of the eight years I worked there I was a sales manager. Finding customer service and sales to be very enjoyable, when I had an opportunity to go to work with Mercedes-Benz I jumped at it quickly! Representing Mercedes-Benz has been very rewarding. It is a great feeling to know that the automobile I delivery to my clients is recognized the world over as being the best money can buy. As Mercedes-Benz says, “The Best or Nothing!”

Spoken Languages – Russian, and English

With Mercedes-Benz since 2003, Master Certified

Interests & Hobbies – Formula 1 Racing, Art, History, and Technology

I was born in St. Petersburg Russia and immigrated to the U.S. in 1991. When I first arrived I worked in many fields before finding my niche in the car industry. My general interest in automobiles has been a constant since I was very young. I started working in the automobile business as a mechanic and then in a body shop as a technician and body man before moving to wholesale sales buying and selling vehicles to auto dealers. Occasionally I had assisted friends when they purchased their own vehicles which eventually led me to start my career at the dealership level as a sales consultant.

I take pride in learning everything I can about current and upcoming models and I keep up-to-date on ever-changing vehicle technology so I can provide my clients with accurate information on Mercedes-Benz vehicles. My goal is to provide you with the best car purchase experience possible. I work with honesty and integrity and will always be courteous. I am not looking to “sell” my clients; I assist them in finding the vehicle that is right for them and hope to establish a long-term association.

As Benjamin Franklin said, “Well done is better than well said!”

Spoken Languages – English, Cantonese, and Mandarin

Joined Mercedes-Benz March 2003, Master Certified

Hobbies & Interests: Sports

I have been in the auto sales industry since 1995, joining Mercedes-Benz in March of 2003. My Goal has always been to provide my clients with a great car buying experience. Representing the Mercedes-Benz brand to my clients has been very rewarding.

Spoken Languages – Mandarin, Taiwanese, and English

With Mercedes-Benz since 2007, Master Certified

Prior to working in auto sales, I owned my own business for nearly 18 years so I understand the importance of providing clients with the best customer service possible. I have admired Mercedes-Benz vehicles since I was very young which made representing them an easy choice. Joining Mercedes-Benz in 2007 I worked very hard to learn all I could about the vehicles and to become Master Certified so I could better demonstrate the safety and technology features that are a hallmark of the brand.

Spoken Languages – Armenian, Russian, and English

With Mercedes-Benz since 2005, Master Certified

Interests & Hobbies – Family, Cars, Enjoying Life, and Traveling

The jobs I had when I was young always had me interacting with customers. Having worked at Von’s as a supervisor I interacted with shoppers daily and always enjoyed assisting them. My first two jobs in auto sales were selling Honda’s and Chevrolet’s. Although I enjoyed working with the clients my goal was always to move to represent Mercedes-Benz. I have always believed that Mercedes-Benz was the best automobile available and it was an easy decision. My father and other family members picked Mercedes-Benz as their personal vehicles and that said a lot. I started representing Mercedes-Benz in 2004 and joined Rusnak/Arcadia in 2006. I have really enjoyed representing Mercedes-Benz; it is a great feeling to know that I am recommending the best vehicles in the world to my clients!

Spoken Languages – Cantonese, Mandarin, and English

With Mercedes-Benz since April 2006, Master Certified

Interests & Hobbies – Family, Food, Sports, Photography, Cars, and Visiting Beach Destinations

In 2003, while in college, I accepted my first job in the Automobile Industry working as a Receptionist at Lamborghini of Orange County. I also worked as Executive Assistant to the General Manager prior to leaving the company. My time with Lamborghini laid the foundation for me of what great customer service entails. Joining Mercedes-Benz of Arcadia allowed me to further sharpen my customer service skills to ensure a great car-buying experience for our clients. That is what our Dealership is all about…and it is my pleasure to be a part of it.