Meet Our Staff

Spoken Languages – Vietnamese, and English

Interests & Hobbies – Cars, Dirt Biking, Riding, and Hiking

With Mercedes-Benz since 2005, Star Certified

Prior to coming to the Automobile business, I had worked in a restaurant as a server and then as a chef. I also spent time in various retail positions. The thing my previous jobs taught me was that I really enjoyed assisting clients and ultimately customer service. My first job in the automobile business was in Internet Sales. Although I did well and enjoyed sales I saw a great opportunity in becoming the Customer Service Manager at Rusnak/Arcadia so I jumped at the chance. I enjoy assisting our clients and providing them with the best experience possible.

Spoken Languages: Cantonese, Mandarin, and English

With Mercedes-Benz since June 1991, Master Certified

Interests & Hobbies: Swimming, Hiking

I was born in Hong Kong and came to the United States at the age of 21. My first job in the car business was with a Pontiac Dealership. I was then a finance manager for a BMW dealership for 2 years. I started with Mercedes-Benz at Pasadena Imports in June 1991. The dealership was later acquired by Rusnak Auto Group. During my years with Mercedes-Benz, I have enjoyed representing the Mercedes-Benz brand and assisting our great clients. I am very active in the Chinese community and a member of the Hong Kong School Association. I am proud to be recognized as representative of the Rusnak Auto Group.

Spoken Languages: English and Mandarin

With Mercedes-Benz since November 1991, Master Certified

Interests & Hobbies: Auto Racing, Sports, and Travel

I helped run an Indy car race team from 1997 to 2000 which was one of the highlights of my automotive career. The adrenaline from the sound of the racing cars never got old to me. I have always had a passion for race cars and automobiles in general, so choosing a career path in the automobile industry was an easy decision. I started my automotive career in the service department as a Porter and later that same year became a Technician. Three years later, I accepted an opportunity to become a Service Advisor and later became a Service Manager. When I decided a move to the Sales Department was my next step I started as a Sales Consultant. Assisting clients was always a pleasure for me. Five short years later, I was given the opportunity to become a Sales Manager, which is the position I have held since 2001 and continue today. I have met many clients through the years that I have maintained a professional association with and some have even become close personal friends. I am glad to be part of the Rusnak organization which sets one of the highest standards for customer service in our industry. Taking pride in the company and product you represent is the foundation of any successful business and I am truly proud to be associated with Rusnak and Mercedes-Benz.

Spoken Languages – Cantonese, Mandarin, Malaysian, & English

With Mercedes-Benz since September of 1989, Star Certified

Interests & Hobbies – Family, Cars, Basketball, Wine Tasting, Social Networking

I have been in the Auto Industry since I joined Rusnak Auto Group in 1990 and have been with Mercedes-Benz for over 25 years. Since Rusnak was where I started and remain after all these years I have had the privilege to assist many clients over & over again with their automobile needs. I look forward to continuing to assist repeat, referral, and new clients to get the vehicle of their dreams.

Spoken Languages: Indonesian, Mandarin, and Hokkienese

With Mercedes-Benz since 2013, Certified

Interests & Hobbies: Basketball, Swimming, High Tech, and Electronics

I was born in Jakarta, Indonesia. In 2006 I started a career in automobile sales helping families with their automobile needs. Having a passion for cars, I decided I wanted to offer and represent Mercedes-Benz to my clients. I am very proud to represent Mercedes-Benz as part of the Rusnak team.

I believe in the principle of “the best or nothing” when it comes to customer service. When you buy from me and Rusnak you will see and feel what I am talking about.

I would very much like to help you and your family with your automobile needs.

Spoken Languages- English and Spanish

With Mercedes-Benz since October 1998, Master Certified

Interests & Hobbies – Attending & Watching Sporting Events, Traveling, Attending Concerts, Cooking, Hiking, & Spending time with Family and Friends

I have been fortunate enough to be a part of the Rusnak Automotive family since 1998, prior to that I was in the travel industry. Since joining the Rusnak Auto Group I have held positions as Receptionist, Cashier, Reception and Cashier Supervisor, Sales Assistant, and my current role as Sales Operations Manager. In all my positions providing great customer service was essential. The knowledge that I was able to provide a level of customer service that exceeded expectations is very satisfying. My current position as Sales Operations Manager has me configuring and ordering the Mercedes-Benz inventory from the factory which is an everyday learning experience that I enjoy. Growing within the company over the years has been rewarding in many ways, the many long-term relationships with clients and co-workers are wonderful memories that are endless and irreplaceable.