Meet Our Staff

Management

  • Antony Chandler

    Antony Chandler

    General Manager

    Antony Chandler

    Antony Chandler

    General Manager

  • William Ho

    William Ho

    Sales Manager

    Trilingual in Cantonese, Mandarin

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    William Ho

    William Ho

    Sales Manager

    Trilingual in Cantonese, Mandarin

    Spoken Languages: Cantonese, Mandarin, and English

    With Mercedes-Benz since June 1991, Master Certified

    Interests & Hobbies: Swimming, Hiking

    I was born in Hong Kong and came to the United States at the age of 21. My first job in the car business was with a Pontiac Dealership. I was then a finance manager for a BMW dealership for 2 years. I started with Mercedes-Benz at Pasadena Imports in June 1991. The dealership was later acquired by Rusnak Auto Group. During my years with Mercedes-Benz, I have enjoyed representing the Mercedes-Benz brand and assisting our great clients. I am very active in the Chinese community and a member of the Hong Kong School Association. I am proud to be recognized as representative of the Rusnak Auto Group.

  • Perry Dong

    Perry Dong

    Sales Manager

    Trilingual in Cantonese, Mandarin

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    Perry Dong

    Perry Dong

    Sales Manager

    Trilingual in Cantonese, Mandarin

  • Barby Mates

    Barby Mates

    Sales Manager

    Bilingual in Spanish

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    Barby Mates

    Barby Mates

    Sales Manager

    Bilingual in Spanish

  • Willy Chia

    Willy Chia

    Pre-Owned Manager

    Bilingual in Mandarin

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    Willy Chia

    Willy Chia

    Pre-Owned Manager

    Bilingual in Mandarin

    Spoken Languages: English and Mandarin

    With Mercedes-Benz since November 1991, Master Certified

    Interests & Hobbies: Auto Racing, Sports, and Travel

    I helped run an Indy car race team from 1997 to 2000 which was one of the highlights of my automotive career. The adrenaline from the sound of the racing cars never got old to me. I have always had a passion for race cars and automobiles in general, so choosing a career path in the automobile industry was an easy decision. I started my automotive career in the service department as a Porter and later that same year became a Technician. Three years later, I accepted an opportunity to become a Service Advisor and later became a Service Manager. When I decided a move to the Sales Department was my next step I started as a Sales Consultant. Assisting clients was always a pleasure for me. Five short years later, I was given the opportunity to become a Sales Manager, which is the position I have held since 2001 and continue today. I have met many clients through the years that I have maintained a professional association with and some have even become close personal friends. I am glad to be part of the Rusnak organization which sets one of the highest standards for customer service in our industry. Taking pride in the company and product you represent is the foundation of any successful business and I am truly proud to be associated with Rusnak and Mercedes-Benz.

  • Mike Marsh

    Mike Marsh

    Service and Parts Director

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    Mike Marsh

    Mike Marsh

    Service and Parts Director

  • Ronald (Alex) Flores

    Ronald (Alex) Flores

    Parts Manager

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    Ronald (Alex) Flores

    Ronald (Alex) Flores

    Parts Manager

  • Peter Liew

    Peter Liew

    VIP Client Manager

    Quadrilingual in Cantonese, Mandarin, Malaysian

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    Peter Liew

    Peter Liew

    VIP Client Manager

    Quadrilingual in Cantonese, Mandarin, Malaysian

    Spoken Languages – Cantonese, Mandarin, Malaysian, & English

    With Mercedes-Benz since September of 1989, Star Certified

    Interests & Hobbies – Family, Cars, Basketball, Wine Tasting, Social Networking

    I have been in the Auto Industry since I joined Rusnak Auto Group in 1990 and have been with Mercedes-Benz for over 25 years. Since Rusnak was where I started and remain after all these years I have had the privilege to assist many clients over & over again with their automobile needs. I look forward to continuing to assist repeat, referral, and new clients to get the vehicle of their dreams.

  • Michael Hwang

    Michael Hwang

    Finance Manager

    Bilingual in Mandarin

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    Michael Hwang

    Michael Hwang

    Finance Manager

    Bilingual in Mandarin

  • Billy Kwan

    Billy Kwan

    Finance Manager

    Trilingual in Cantonese, Mandarin

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    Billy Kwan

    Billy Kwan

    Finance Manager

    Trilingual in Cantonese, Mandarin

Sales

  • Scott Hong

    Scott Hong

    Sales Consultant

    Bilingual in Mandarin

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    Scott Hong

    Scott Hong

    Sales Consultant

    Bilingual in Mandarin

    Spoken Languages – Mandarin, Taiwanese, and English

    Interests & Hobbies – Bowling, Tennis, Golf, Computers, Electronics, and Automobiles

    With Mercedes-Benz since May 2002, Master Certified

    I’ve always had a passion for fine automobiles. Mercedes Benz is on the top of my list. It easy to represent the brand you truly believe in. My goal is to provide my clients with a great purchase experience and a thorough delivery. It is very satisfying to see how happy clients are when they take delivery of their new Mercedes-Benz.

  • Joseph Ma

    Joseph Ma

    Sales Consultant

    Bilingual in Mandarin

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    Joseph Ma

    Joseph Ma

    Sales Consultant

    Bilingual in Mandarin

  • Bo Xiao

    Bo Xiao

    Sales Consultant

    Bilingual in Mandarin

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    Bo Xiao

    Bo Xiao

    Sales Consultant

    Bilingual in Mandarin

  • Jack Shen

    Jack Shen

    Sales Consultant
    Bilingual in Mandarin

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    Jack Shen

    Jack Shen

    Sales Consultant
    Bilingual in Mandarin

  • P.J. Nan

    P.J. Nan

    Sales Consultant

    Bilingual in Mandarin

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    P.J. Nan

    P.J. Nan

    Sales Consultant

    Bilingual in Mandarin

    Spoken Languages – Mandarin, Taiwanese, and English

    With Mercedes-Benz since 2007, Master Certified

    Prior to working in auto sales, I owned my own business for nearly 18 years so I understand the importance of providing clients with the best customer service possible. I have admired Mercedes-Benz vehicles since I was very young which made representing them an easy choice. Joining Mercedes-Benz in 2007 I worked very hard to learn all I could about the vehicles and to become Master Certified so I could better demonstrate the safety and technology features that are a hallmark of the brand.

  • Bruce Chang

    Bruce Chang

    Sales Consultant

    Bilingual in Mandarin

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    Bruce Chang

    Bruce Chang

    Sales Consultant

    Bilingual in Mandarin

  • Katrin Bassenger

    Katrin Bassenger

    Sales Consultant

    Quintilingual in Farsi, Turkish, German, Dari Persian

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    Katrin Bassenger

    Katrin Bassenger

    Sales Consultant

    Quintilingual in Farsi, Turkish, German, Dari Persian

  • Andy Lok

    Andy Lok

    Sales Consultant

    Bilingual in Mandarin

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    Andy Lok

    Andy Lok

    Sales Consultant

    Bilingual in Mandarin

    Spoken Languages – English, Cantonese, and Mandarin

    Joined Mercedes-Benz March 2003, Master Certified

    Hobbies & Interests: Sports

    I have been in the auto sales industry since 1995, joining Mercedes-Benz in March of 2003. My Goal has always been to provide my clients with a great car buying experience. Representing the Mercedes-Benz brand to my clients has been very rewarding.

  • Alec Knappenberger

    Alec Knappenberger

    Sales Consultant

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    Alec Knappenberger

    Alec Knappenberger

    Sales Consultant

  • Solomon Wang

    Solomon Wang

    Sales Consultant

    Bilingual in Mandarin

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    Solomon Wang

    Solomon Wang

    Sales Consultant

    Bilingual in Mandarin

  • Aaron Verstynen

    Aaron Verstynen

    Sales Consultant

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    Aaron Verstynen

    Aaron Verstynen

    Sales Consultant

  • Tatiana V

    Tatiana V

    Sales Consultant

    Bilingual in Spanish

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    Tatiana V

    Tatiana V

    Sales Consultant

    Bilingual in Spanish

  • Jimmy Rabenston

    Jimmy Rabenston

    Sales Consultant

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    Jimmy Rabenston

    Jimmy Rabenston

    Sales Consultant

  • Stacey Huynh

    Stacey Huynh

    Internet Sales Consultant

    Bilingual in Vietnamese

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    Stacey Huynh

    Stacey Huynh

    Internet Sales Consultant

    Bilingual in Vietnamese

  • C. P.

    C. P.

    Internet Sales Consultant

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    C. P.

    C. P.

    Internet Sales Consultant

  • Kevin Wang

    Kevin Wang

    Internet Sales Consultant

    Trilingual in Korean, Mandarin

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    Kevin Wang

    Kevin Wang

    Internet Sales Consultant

    Trilingual in Korean, Mandarin

  • Marc Hung

    Marc Hung

    Internet Sales Consultant

    Trilingual in Cantonese, Mandarin

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    Marc Hung

    Marc Hung

    Internet Sales Consultant

    Trilingual in Cantonese, Mandarin

  • Sadie Ching

    Sadie Ching

    Internet Sales Consultant

    Bilingual in Cantonese

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    Sadie Ching

    Sadie Ching

    Internet Sales Consultant

    Bilingual in Cantonese

  • Winnie Wu

    Winnie Wu

    BDC Sales Representative

    Bilingual in Mandarin

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    Winnie Wu

    Winnie Wu

    BDC Sales Representative

    Bilingual in Mandarin

  • Rodney Kordani

    Rodney Kordani

    Commercial Vehicle Specialist

    Bilingual in Farsi

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    Rodney Kordani

    Rodney Kordani

    Commercial Vehicle Specialist

    Bilingual in Farsi

  • Katrina M.

    Katrina M.

    Finance Specialist

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    Katrina M.

    Katrina M.

    Finance Specialist

  • Denise Justice

    Denise Justice

    Internet & Fleet Sales

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    Denise Justice

    Denise Justice

    Internet & Fleet Sales

    Mercedes-Benz Certified

    Interests & Hobbies – I enjoy Baking, Movies, and Sports

    Prior to my career in the automobile business, I was with Nordstrom for nearly 20 years. Those years gave me a vast understanding of the importance of great customer service. Moving to the automotive industry as an Internet Manager in 2000 gave me the opportunity to bring everything I had learned about customer service to a business not always best known for it. I felt I had found my niche. I truly enjoy what I do; working with wonderful clients and the referrals they recommend to me is the best part of my job.

  • Danielle

    Danielle

    Inventory Coordinator

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    Danielle

    Danielle

    Inventory Coordinator

Service

  • Mike Marsh

    Mike Marsh

    Service and Parts Director

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    Mike Marsh

    Mike Marsh

    Service and Parts Director

  • Allien Ortega

    Allien Ortega

    Service Operations Specialist

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    Allien Ortega

    Allien Ortega

    Service Operations Specialist

  • Perry Roeder

    Perry Roeder

    Service Sales Advisor

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    Perry Roeder

    Perry Roeder

    Service Sales Advisor

  • Rebecca So

    Rebecca So

    Service Sales Advisor

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    Rebecca So

    Rebecca So

    Service Sales Advisor

    Spoken Languages – Mandarin, Cantonese, and English

    With Mercedes Benz since 1986, Master Certified

    Interests & Hobbies – Gardening, Cooking, Watching the Cooking Channel with my Daughter, Driving with the Top Down on Overcast Days

    Awards & Achievements – Rusnak Auto Group- Spot Light Award 2011, Rusnak Auto Group Mercedes-Benz Service Associate of the Year 2009, Mercedes Benz Gold Achievement Award 2002

    I started with Mercedes-Benz in 1986 and joined Rusnak Auto Group in 1997. Though I started in finance all those years ago, I later moved to the Service Department as a Service Advisor to have a more accommodating schedule to raise my daughter. I returned to The Finance Department in late 2012 and couldn’t be happier. In 2012 I was awarded a trip to visit the Mercedes-Benz factory in Sindelfingen Germany as a reward for becoming Master Guild Certified. I consider myself someone whose passion lies in good customer service above all else. A satisfied client is very gratifying for me.

  • Tyler Hillier

    Tyler Hillier

    Service Sales Advisor

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    Tyler Hillier

    Tyler Hillier

    Service Sales Advisor

  • Yohan

    Yohan

    Service Sales Advisor

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    Yohan

    Yohan

    Service Sales Advisor

  • Ophelia

    Ophelia

    Service Sales Advisor

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    Ophelia

    Ophelia

    Service Sales Advisor

  • David Cho

    David Cho

    Service Sales Advisor

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    David Cho

    David Cho

    Service Sales Advisor

  • John Rodriguez

    John Rodriguez

    Service Sales Advisor

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    John Rodriguez

    John Rodriguez

    Service Sales Advisor

  • Elvira Reveles

    Elvira Reveles

    Service Process Coordinator

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    Elvira Reveles

    Elvira Reveles

    Service Process Coordinator

  • Bailey

    Bailey

    Service Assistant

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    Bailey

    Bailey

    Service Assistant

  • Candy

    Candy

    Service Receptionist

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    Candy

    Candy

    Service Receptionist

  • Daniela Cabuto

    Daniela Cabuto

    BDC Service Representative

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    Daniela Cabuto

    Daniela Cabuto

    BDC Service Representative

Parts

  • Ronald (Alex) Flores

    Ronald (Alex) Flores

    Parts Manager

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    Ronald (Alex) Flores

    Ronald (Alex) Flores

    Parts Manager

  • Nicolas Brink

    Nicolas Brink

    Parts Supervisor

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    Nicolas Brink

    Nicolas Brink

    Parts Supervisor

  • Peter Heng

    Peter Heng

    Parts Associate

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    Peter Heng

    Peter Heng

    Parts Associate

  • Victoria

    Victoria

    Parts Associate

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    Victoria

    Victoria

    Parts Associate

  • Elijah Sedillo

    Elijah Sedillo

    Parts Warehouse Associate

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    Elijah Sedillo

    Elijah Sedillo

    Parts Warehouse Associate

Mercedes-Benz of Arcadia 34.1414411, -118.0317254.