Meet Our Staff

Management

  • Mark Umutyan

    Mark Umutyan

    General Manager

    Mark Umutyan

    Mark Umutyan

    General Manager

  • Grigory Arouchanov

    Grigory Arouchanov

    General Sales Manager

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    Grigory Arouchanov

    Grigory Arouchanov

    General Sales Manager

  • William Ho

    William Ho

    Sales Manager

    Trilingual in Cantonese, Mandarin

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    William Ho

    William Ho

    Sales Manager

    Trilingual in Cantonese, Mandarin

    Spoken Languages: Cantonese, Mandarin, and English

    With Mercedes-Benz since June 1991, Master Certified

    Interests & Hobbies: Swimming, Hiking

    I was born in Hong Kong and came to the United States at the age of 21. My first job in the car business was with a Pontiac Dealership. I was then a finance manager for a BMW dealership for 2 years. I started with Mercedes-Benz at Pasadena Imports in June 1991. The dealership was later acquired by Rusnak Auto Group. During my years with Mercedes-Benz, I have enjoyed representing the Mercedes-Benz brand and assisting our great clients. I am very active in the Chinese community and a member of the Hong Kong School Association. I am proud to be recognized as representative of the Rusnak Auto Group.

  • Barby Mates

    Barby Mates

    Sales Manager

    Bilingual in Spanish

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    Barby Mates

    Barby Mates

    Sales Manager

    Bilingual in Spanish

  • Benjamin Wong

    Benjamin Wong

    Pre-Owned Manager

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    Benjamin Wong

    Benjamin Wong

    Pre-Owned Manager

  • Mike Marsh

    Mike Marsh

    Service and Parts Director

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    Mike Marsh

    Mike Marsh

    Service and Parts Director

  • Ronald (Alex) Flores

    Ronald (Alex) Flores

    Parts Manager

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    Ronald (Alex) Flores

    Ronald (Alex) Flores

    Parts Manager

  • Peter Liew

    Peter Liew

    VIP Client Manager

    Quadrilingual in Cantonese, Mandarin, Malaysian

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    Peter Liew

    Peter Liew

    VIP Client Manager

    Quadrilingual in Cantonese, Mandarin, Malaysian

    Spoken Languages – Cantonese, Mandarin, Malaysian, & English

    With Mercedes-Benz since September of 1989, Star Certified

    Interests & Hobbies – Family, Cars, Basketball, Wine Tasting, Social Networking

    I have been in the Auto Industry since I joined Rusnak Auto Group in 1990 and have been with Mercedes-Benz for over 25 years. Since Rusnak was where I started and remain after all these years I have had the privilege to assist many clients over & over again with their automobile needs. I look forward to continuing to assist repeat, referral, and new clients to get the vehicle of their dreams.

  • Billy Kwan

    Billy Kwan

    Finance Manager

    Trilingual in Cantonese, Mandarin

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    Billy Kwan

    Billy Kwan

    Finance Manager

    Trilingual in Cantonese, Mandarin

  • Sylvia Miranda

    Sylvia Miranda

    Finance Manager

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    Sylvia Miranda

    Sylvia Miranda

    Finance Manager

    Spoken Languages- English and Spanish

    With Mercedes-Benz since October 1998, Master Certified

    Interests & Hobbies – Attending & Watching Sporting Events, Traveling, Attending Concerts, Cooking, Hiking, & Spending time with Family and Friends

    I have been fortunate enough to be a part of the Rusnak Automotive family since 1998, prior to that I was in the travel industry. Since joining the Rusnak Auto Group I have held positions as Receptionist, Cashier, Reception and Cashier Supervisor, Sales Assistant, and my current role as Sales Operations Manager. In all my positions providing great customer service was essential. The knowledge that I was able to provide a level of customer service that exceeded expectations is very satisfying. My current position as Sales Operations Manager has me configuring and ordering the Mercedes-Benz inventory from the factory which is an everyday learning experience that I enjoy. Growing within the company over the years has been rewarding in many ways, the many long-term relationships with clients and co-workers are wonderful memories that are endless and irreplaceable.

Sales

  • Scott Hong

    Scott Hong

    Sales Consultant

    Bilingual in Mandarin

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    Scott Hong

    Scott Hong

    Sales Consultant

    Bilingual in Mandarin

    Spoken Languages – Mandarin, Taiwanese, and English

    Interests & Hobbies – Bowling, Tennis, Golf, Computers, Electronics, and Automobiles

    With Mercedes-Benz since May 2002, Master Certified

    I’ve always had a passion for fine automobiles. Mercedes Benz is on the top of my list. It easy to represent the brand you truly believe in. My goal is to provide my clients with a great purchase experience and a thorough delivery. It is very satisfying to see how happy clients are when they take delivery of their new Mercedes-Benz.

  • Joseph Ma

    Joseph Ma

    Sales Consultant

    Bilingual in Mandarin

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    Joseph Ma

    Joseph Ma

    Sales Consultant

    Bilingual in Mandarin

  • Bo Xiao

    Bo Xiao

    Sales Consultant

    Bilingual in Mandarin

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    Bo Xiao

    Bo Xiao

    Sales Consultant

    Bilingual in Mandarin

  • Jack Shen

    Jack Shen

    Sales Consultant
    Bilingual in Mandarin

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    Jack Shen

    Jack Shen

    Sales Consultant
    Bilingual in Mandarin

  • P.J. Nan

    P.J. Nan

    Sales Consultant

    Bilingual in Mandarin

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    P.J. Nan

    P.J. Nan

    Sales Consultant

    Bilingual in Mandarin

    Spoken Languages – Mandarin, Taiwanese, and English

    With Mercedes-Benz since 2007, Master Certified

    Prior to working in auto sales, I owned my own business for nearly 18 years so I understand the importance of providing clients with the best customer service possible. I have admired Mercedes-Benz vehicles since I was very young which made representing them an easy choice. Joining Mercedes-Benz in 2007 I worked very hard to learn all I could about the vehicles and to become Master Certified so I could better demonstrate the safety and technology features that are a hallmark of the brand.

  • Bruce Chang

    Bruce Chang

    Sales Consultant

    Bilingual in Mandarin

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    Bruce Chang

    Bruce Chang

    Sales Consultant

    Bilingual in Mandarin

  • Katrin Bassenger

    Katrin Bassenger

    Sales Consultant

    Quintilingual in Farsi, Turkish, German, Dari Persian

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    Katrin Bassenger

    Katrin Bassenger

    Sales Consultant

    Quintilingual in Farsi, Turkish, German, Dari Persian

  • Andy Lok

    Andy Lok

    Sales Consultant

    Bilingual in Mandarin

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    Andy Lok

    Andy Lok

    Sales Consultant

    Bilingual in Mandarin

    Spoken Languages – English, Cantonese, and Mandarin

    Joined Mercedes-Benz March 2003, Master Certified

    Hobbies & Interests: Sports

    I have been in the auto sales industry since 1995, joining Mercedes-Benz in March of 2003. My Goal has always been to provide my clients with a great car buying experience. Representing the Mercedes-Benz brand to my clients has been very rewarding.

  • Solomon Wang

    Solomon Wang

    Sales Consultant

    Bilingual in Mandarin

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    Solomon Wang

    Solomon Wang

    Sales Consultant

    Bilingual in Mandarin

  • Stacey Huynh

    Stacey Huynh

    Sales Consultant

    Bilingual in Vietnamese

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    Stacey Huynh

    Stacey Huynh

    Sales Consultant

    Bilingual in Vietnamese

  • Kevin Wang

    Kevin Wang

    Sales Consultant

    Trilingual in Korean, Mandarin

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    Kevin Wang

    Kevin Wang

    Sales Consultant

    Trilingual in Korean, Mandarin

  • Marc Hung

    Marc Hung

    Sales Consultant

    Trilingual in Cantonese, Mandarin

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    Marc Hung

    Marc Hung

    Sales Consultant

    Trilingual in Cantonese, Mandarin

  • Sadie Ching

    Sadie Ching

    Lease Retention Sales Consultant

    Bilingual in Cantonese

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    Sadie Ching

    Sadie Ching

    Lease Retention Sales Consultant

    Bilingual in Cantonese

  • Winnie Wu

    Winnie Wu

    BDC Sales Representative

    Bilingual in Mandarin

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    Winnie Wu

    Winnie Wu

    BDC Sales Representative

    Bilingual in Mandarin

  • Rodney Kordani

    Rodney Kordani

    Commercial Vehicle Specialist

    Bilingual in Farsi

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    Rodney Kordani

    Rodney Kordani

    Commercial Vehicle Specialist

    Bilingual in Farsi

  • Lida Z. Li

    Lida Z. Li

    Product Concierge Specialist

    Bilingual in Mandarin

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    Lida Z. Li

    Lida Z. Li

    Product Concierge Specialist

    Bilingual in Mandarin

  • Katrina M.

    Katrina M.

    Finance Specialist

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    Katrina M.

    Katrina M.

    Finance Specialist

  • Denise Justice

    Denise Justice

    Internet & Fleet Sales

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    Denise Justice

    Denise Justice

    Internet & Fleet Sales

    Mercedes-Benz Certified

    Interests & Hobbies – I enjoy Baking, Movies, and Sports

    Prior to my career in the automobile business, I was with Nordstrom for nearly 20 years. Those years gave me a vast understanding of the importance of great customer service. Moving to the automotive industry as an Internet Manager in 2000 gave me the opportunity to bring everything I had learned about customer service to a business not always best known for it. I felt I had found my niche. I truly enjoy what I do; working with wonderful clients and the referrals they recommend to me is the best part of my job.

  • Danielle

    Danielle

    Inventory Coordinator

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    Danielle

    Danielle

    Inventory Coordinator

  • Brenda Simuta

    Brenda Simuta

    Sales Receptionist

    Bilingual in Spanish

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    Brenda Simuta

    Brenda Simuta

    Sales Receptionist

    Bilingual in Spanish

  • Dalia Ramos

    Dalia Ramos

    Sales Receptionist

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    Dalia Ramos

    Dalia Ramos

    Sales Receptionist

  • Chanel M. Villegas

    Chanel M. Villegas

    Sales Receptionist

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    Chanel M. Villegas

    Chanel M. Villegas

    Sales Receptionist

Service

  • Mike Marsh

    Mike Marsh

    Service and Parts Director

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    Mike Marsh

    Mike Marsh

    Service and Parts Director

  • Perry Roeder

    Perry Roeder

    Service Sales Advisor

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    Perry Roeder

    Perry Roeder

    Service Sales Advisor

  • Tyler Hillier

    Tyler Hillier

    Service Sales Advisor

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    Tyler Hillier

    Tyler Hillier

    Service Sales Advisor

  • Yohan

    Yohan

    Service Sales Advisor

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    Yohan

    Yohan

    Service Sales Advisor

  • Ophelia

    Ophelia

    Service Sales Advisor

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    Ophelia

    Ophelia

    Service Sales Advisor

  • David Cho

    David Cho

    Service Sales Advisor

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    David Cho

    David Cho

    Service Sales Advisor

  • John Rodriguez

    John Rodriguez

    Service Sales Advisor

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    John Rodriguez

    John Rodriguez

    Service Sales Advisor

  • Roy Wu

    Roy Wu

    Service Sales Advisor

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    Roy Wu

    Roy Wu

    Service Sales Advisor

  • Elvira Reveles

    Elvira Reveles

    Service Process Coordinator

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    Elvira Reveles

    Elvira Reveles

    Service Process Coordinator

  • Candy

    Candy

    Service Assistant

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    Candy

    Candy

    Service Assistant

  • Catherine Beltran

    Catherine Beltran

    Service Assistant

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    Catherine Beltran

    Catherine Beltran

    Service Assistant

  • Daniela Cabuto

    Daniela Cabuto

    BDC Sales Representative

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    Daniela Cabuto

    Daniela Cabuto

    BDC Sales Representative

Parts

  • Ronald (Alex) Flores

    Ronald (Alex) Flores

    Parts Manager

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    Ronald (Alex) Flores

    Ronald (Alex) Flores

    Parts Manager

  • Nicolas Brink

    Nicolas Brink

    Parts Supervisor

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    Nicolas Brink

    Nicolas Brink

    Parts Supervisor

  • Peter Heng

    Peter Heng

    Parts Associate

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    Peter Heng

    Peter Heng

    Parts Associate

  • Victoria

    Victoria

    Parts Associate

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    Victoria

    Victoria

    Parts Associate

  • Jessie Garcia

    Jessie Garcia

    Parts Associate

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    Jessie Garcia

    Jessie Garcia

    Parts Associate

  • Thomas Santos

    Thomas Santos

    Parts Warehouse Associate

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    Thomas Santos

    Thomas Santos

    Parts Warehouse Associate

  • Jason Mendoza

    Jason Mendoza

    Parts Warehouse Associate

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    Jason Mendoza

    Jason Mendoza

    Parts Warehouse Associate

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Contact Us

Main 844-268-6193
101 N. Santa Anita Ave
Arcadia, CA 91006
Mercedes-Benz of Arcadia 34.1414411, -118.0317254.