I would highly recommend Mercedes Benz of Arcadia specially my Service Advisor, Mr. Joseph Yu, to my friends and relatives. All the staff and personnel are very friendly, courteous and knowledgeable of their work. It really exceeded my expectations compared to other dealership I’ve been through.
Andrei gave a great deal with no hassles. He kept an open line of communication without being overbearing and responded in a timely manner. I would definitely recommend him to family and friends!
I've leased numerous cars over the years and have never had a better experience than the one I had with Andrei. He's professional, knowledgeable and personable (and as someone whose family owns dealerships on the east coast I know the good from the bad, and Andrei is EXCELLENT). I always felt like he had my best interest in mind and was very transparent and fair throughout. Though this dealerships is quite far from my home, it was 100% worth the trek. I will be coming back and recommending Andrei to everyone I know.
Mike was very helpful. I didn’t have to call for updates. Very professional. He even offered to take care of my queries the next day since I’d forgotten to mention some problem on day of service. Read more
Exceptional Customer Service, Outstanding Service Writers and most of all the staff treats everyone like family!Read more
Professional, courteousRead more
This dealership has good quality of services. I am highly recommended.
Perry Roeder was diligent and helpful throughout. As I was driving out, I noticed error light on dash consol that left rear bulbs werent functioning. I wave to Perry through the window and he came running to find out why. The he obtainied and replaced the bulbs, at top speed. He is at the top of your service repss, and really cares for Ruznak's clients! Read more
I had my car serviced today . They were very fast and efficient . My advisor yohong was very helpful.
Everybody know buying or leasing a car's transaction is a pain in the neck. Spending hours in the dealership could be very tiring and torturing. Thanks Denise! you make this pain as least as possible. You have proved yourself a trust worthy person by getting the job done instead of some unnecessary tirade. This is the second time having this pleasant experience with you. Thank you Denise!
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